Last updated: 6/12/2022

Careignition (“We”, “Our”, “Us”) respects your privacy rights. This Privacy Policy applies to www.careignition.com (the “Site”). By continuing to use this Site, you agree to our Privacy Policy.

Please read the following sections to learn more about our Privacy Policy:

1. What Types of Personal Information Do We Collect?
2. How Do We Use Personal Information?
3. How Do We Share Personal Information?
4. How Do We Respond to ‘Do Not Track’ Signals?
5. Your Privacy Choices
6. International Users
7. Children’s Privacy
8. Cookie Policy
9. Policy Changes
10. Contact Information

1. What Types of Personal Information Do We Collect?

Information You Give Us. We collect a variety of information that you provide directly to us, including contact information submitted on our “Contact Us” website form.

We may also collect information from you in the context of:

• Subscription to newsletters, alerts or other services from us;
• Customer support and technical assistance;
• Processing your order for products or services offered by us;
• Obtaining application software updates; and,
• Access to our products or services on social networks or third-party services.

Information We Automatically Collect. This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device
• Web pages you visited prior to coming to this website
• Your IP address

This information may also include details about your use of this website, including:

• Clicks
• Internal links
• Pages visited
• Scrolling
• Searches
• Timestamps

We share this information with Google Analytics, our website analytics provider, to learn about site traffic and activity. This information is not used in a form that would enable direct identification of any of our visitors. We may collect this information using cookies, as explained in our Cookie Policy.

Information Provided by Third Parties. We provide healthcare analytics services to employer-sponsored health plans. As part of these services we may collect information from the employer-sponsored health plans in order to perform services for them. These providers are responsible for collecting personal information and responding to requests concerning this personal information. If you have questions regarding your personal information as it relates to your employer-sponsored health plan, please contact your employer directly. We may also obtain information from public databases and third party data brokers in order to manage and promote our services to individuals who may be interested in our services.

2. How Do We Use Personal Information?

Providing Products and Services. We collect personal information to provide our products and services. We also collect information to bill you for using our products and services. We may contact you to respond to any questions or concerns you may have about our products or services.

Marketing. For customers or other individuals who have subscribed to our marketing announcements, we will keep you informed generally about new and existing products and services, send you newsletters or white papers, invite you to participate in market research or let you know about offers, promotions, prize draws or competitions. We tailor these messages for example, based on the sorts of products and services you’ve bought from us.

Analytics. We collect site analytics in order to improve the performance and security of our website. This information is not used in a form that would enable direct identification of any of our visitors.

3. How Do We Share Personal Information?

We will only share information as outlined below or with your consent. Where applicable, we share information about you with:

• Partners, suppliers or agents involved in delivering the products and services you’ve ordered or used;
• Companies who are engaged to perform services for, or on behalf of, us or our affiliates;
• Emergency services (if you make an emergency call), including your approximate location; and
• Third parties that we use for lead generation and to serve you marketing, for example, Google Analytics and Apollo.

Customer Testimonials – At times, we may post customer testimonials on our website. We will obtain your consent via email and/or opt-in methods prior to posting your name, city, or stated activity/interest along with any testimonial.

Business Transactions – Information that we collect is considered a business asset. As a result, if we go out of business, enter bankruptcy, or if we are acquired as a result of a transaction such as a merger, acquisition or sale of some or all of our assets, your information may be disclosed or transferred to a third party acquirer in connection with the transaction.

Third Party Links and Websites. Our website may contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.

Social Media. Our website may include social media buttons or widgets (“social media elements”). These social media elements may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media elements are governed by the privacy policy of the social media company providing the feature and/or widget.

Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your personal data in order to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, to protect our rights, property, or safety, or the protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

4. How Do We Respond to ‘Do Not Track’ Signals?

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.

5. Your Privacy Choices

Marketing Opt-Out: You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by following the unsubscribe instructions included in these emails. You will still continue to receive service-related messages concerning products and services you have purchased (unless we have indicated otherwise).

Do Not Sell My Personal Information. California and Nevada consumers have the right to opt out of the sale of the consumer’s personal information. At this time, we do not sell the personal information of consumers.

Third Party Marketing. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to third parties for the third parties’ direct marketing purposes. At this time, we do not disclose your personal information to third parties for their direct marketing purposes.

6. International Users

This website is intended for audiences in the United States. Any data that you provide to us may be accessed, shared or processed by our offices, located in the United States, and service providers located in the United States and abroad, if such data transfer is necessary for the specific purpose for which you submitted your data (such as the provision of goods or services under a written contract). This may entail a transfer of your personal information across international borders, including, but not limited to, transfers from within the European Economic Area (the “EEA”) to the United States. The data protections standards may differ and be lower than the standards enforced in your jurisdiction.

7. Children's Privacy

This website is not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Cookie Policy

To make this site work properly, we sometimes place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences over a period of time.

For information about viewing the cookies dropped on your device, visit About the cookies Google Analytics uses.

• These functional and required cookies are always used, which allow Google Analytics, our hosting platform, to securely serve this website to you.
• These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

9. Policy Changes

We may change our privacy policy at any time. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage. We encourage you to periodically review this Privacy Policy to ensure you are familiar with the most current version.

10. Contact Information

If you wish to contact us or have any questions about or complaints in relation to this Privacy Policy, please contact us at the following contact details:

Email address: David@careignition.com

1175 N Clark, Chicago, IL 60611